FOUR IMPORTANT QUESTIONS TO ASK YOUR EMERGENCY POWER SYSTEM SERVICE PROVIDER

Q. How many full time factory certified technicians do you employ in my area?

A.   This question will weed out theone and two man operations who lose half of their work force if one tech (or both) gets sick or goes on vacation. When
the big storm hits and the building is dark, are you number one on the
list or number 21 ? This answer will also tell you if a company is in
another line of work and only servicing generators part time. Factory
certification is extremely important.

FACT:  After hurricane Wilma, OK Generators responded to every down customer within 24 hours.

Sorry, but we do not service non-service agreement customers before, during or after a major storm. All technicins are reserved for those with valid service agreements.

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Q. Do you maintain an inventory of common repair parts?

A.  OK Generators stocks over $250,000 in repair parts inventory so that we can get the customer back up and running with minimal down time..

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Q. Will you provide references in my immediate area?

A.  Any service organization which hangs its hat on reputation should have
no problem supplying you with references local to you. This will give you
an idea of response time to your area as well as quality of service.

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Q. Will you train my maintenance personnel?

A.  Beware of the outfit who wants to keep their customers in the dark.
These companies either want to sell you materials and/or services which
are not necessary or don't have the background themselves needed to
provide proper training. An informed customer helps a service company
arrive on site with proper materials and equipment to avoid costly repeat
trips as well as minimize down time. We will train your maintenance
personnel to recognize and communicate problems before they happen.

OK Generators employs 20 factory certified technicians. Each
technician is equipped with cellular phone communications. Each of our technicians carries a complete inventory of diagnostic and repair tools as well as the most common repair parts. We have recently installed anew VOIP phone system in order to enhance our reliability. We have over $250,000.00 in parts inventory in order to make the repairs with as little impact to the customers as possible. All we do is sell, service and maintain emergency power systems. We don't ask our customers to finance other ventures or support us in other lines of work.

OK Generators is the largest local emergency power equipment service fleet
in Florida. Our extensive buying power insures that you will get parts at
the best price, with the best support, in the least amount of time.

In addition to emergency generator maintenance and repair, we offer the
following additional services:

• Load Banking
• Fuel filtering
• Temporary Generators
• Generator winding testing
• Transfer switch testing and repair
• UPS system/generator interfacing/optimization
• Fuel and lube oil analysis
• Full system inspection and analysis
• Fire Department certifications
• Fuel delivery through third party vendors

Call our Service Department today. They will be glad to answer your
questions and provide you with a quote on an annual service agreement. For
aboutr a dollar a day on most systems, OK Generators will conduct quarterly inspections, afford you discounted labor rates and make your facility our number one priority ! Preventative maintenance costs a fraction of corrective repairs. Check our qualifications and references. See why we have earned the reputation as the most professional, reliable service fleet in the
industry. Due to liability issues, we are not able to answer specific
troubleshooting questions over the phone.

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